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Terms and Privacy

Terms and Conditions

These are the terms and conditions issued by Umii Australia Pty Ltd (Umii).

This Terms and Conditions document governs the use of Umii’s website (the Service) including shopping and participation in promotions run by Umii. You can access the Terms and Conditions at any time from the bottom of any page our website www.umii.com.

Please read our terms and conditions carefully as making a purchase or becoming a Umii member means you accept these terms.

Processing of payments

The products on our website can be purchased using a secure online Visa and MasterCard transaction facility or alternatively via PayPal or Ask-to-Pay. You can be confident that all of your details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment.

For your own security and peace of mind we cannot take orders via phone but we can help you on the phone if you have any questions for us.

Security

If you click on links and banners on www.umii.com that take you to third-party websites you will be subject to their privacy policies. Umii cannot be held responsible for the actions of any third-party websites so please be careful when clicking on links to external websites.

Umii does not hold onto cardholder information. For full information on our privacy and security measures please visit Privacy and Security.

In order to complete a purchase you will be asked to register as a Umii member or checkout as a guest. By registering as a Umii member you will be able to purchase Umii products without re-entering your personal details. By submitting an order you agree to be bound by these terms and conditions.

We reserve the right to cancel orders at any time.

All promotions, sales and codes will finish on the specified date according to AEST.

Dispatch and delivery

Dispatch and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time. However we know how excited you will be to get your new Umii products so we will do our best to get it delivered to you as soon as possible after you have submitted your order.

If you are buying Umii products from outside of Australia you will be responsible for the importation of products into your country and must obey the regulations concerning your country’s requirements. Umii is not responsible for this.

Amendments to orders can be made by contacting us via email or telephone and speaking with someone who will then receive permission to change the order. If an order has already been dispatched, unfortunately we will not be able to exchange the product. If you wish to change your order we request that you contact us as soon as possible after the order is made.

Orders must be paid for in full prior to delivery.

Orders can only be placed with www.umii.com by persons with capacity to contract who are over the age of 18.

Please see our shipping policy for more information.

Privacy and Security

Privacy policy

Umii Australia Pty Ltd (“we/us”) recognises the importance of your privacy and your personal info. We understand that you have a right to control how your personal info is collected and used. We know that providing personal info is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise we will only collect and use your personal info as set out below. Our privacy policy is intended to represent industry best practice and comply fully with the Privacy Act 1988.

How will we collect your info?

Person info is information that can be used to identify you as an individual. The type of information we collect will depend on how you use our website.

Cookies

We use cookies on our website to collect information about how you use our site. For example, when you visit www.umii.com we (using Google Analytics and other third-party programs) track and record the information that you viewed and the information that your browser might send to us. This information might include: your IP address the products you viewed the site that referred you to our website your purchase information and other statistics relating to your browsing behaviours.

This information does not identify you as individual. We only use this information to analyse your browsing behaviours in order to improve our products and your experience on our website.

If you do not wish to receive any cookies you may set your browser to refuse cookies. Please note; if you do not accept cookies you may have difficulty using some site functions.

Joining our mailing list

When you create an account with us we may need information from you such as your name how you found us and other contact information such as delivery address and phone number.

We might use this information to contact you about:

  • updated information about our website; or
  • our products and services which you may enjoy.

If you are receiving promotional information and do not wish to receive this information any longer you may remove your name from our list either by clicking the unsubscribe button at the bottom of a promotional email or e-mailing us at hello@umii.com and asking to be removed from our mailing list. Please allow at least 10 business days for this request to be processed.

Competitions and Promotions

Sometimes we might decide to run a promotion or competition for Umii members and friends. If you choose to throw your hat into the ring you will need to supply some info so we can identify you such as your name and email address. We need this to notify winners. In some cases, third parties might be involved in the contest or promotion and this information may be disclosed to them. If any such disclosure is made it will only be made in accordance with our Privacy Policy and any use by these third parties will be indicated within the terms of the contest or promotion.

Payment information

When you place an order on our website you will provide information such as your name delivery address and contact details. We use this information to identify and process your order. When a purchase is made through our website customer credit card details are collected at each order. This information is not stored by us in any format and is only used to process the sale.

Secure online payment

There are a number of payment methods you can use when purchasing products from our website (for example PayPal credit card and Ask to Pay). Where you are directed to a third-party website their privacy policy will govern the use of your info.

The payment process through our website is protected by industry standard encryption.

Disclosing information

We will not disclose any personal info about you to advertisers.

Access to information

If at any time you want to know exactly what personal information we hold about you. You are welcome to access your record by e-mailing us at hello@umii.com. This will be made available to you within 10 business days.

Changing and deleting your info?

If at any time you wish to change personal info that is inaccurate or out of date, please contact us by e-mailing us at hello@umii.com and we will amend this record. If you have an account with our you may also be able to update the relevant information through your account.

If you wish to have your personal info deleted please email us at hello@umii.com and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

How do we store your info?

We will endeavour to take all reasonable steps to keep any info we hold about you totally secure and to keep this info accurate and up to date. Your info is stored on secure servers that are protected in controlled facilities. We require our Umii team and data people to respect the confidentiality of your personal info. We like to keep your personal info under lock and key.

Password and login

If we provide you with a user name and password you are responsible for the making sure your password and log-in details are safe. You take responsibility to ensure the confidentiality of this information.

Links to external websites

Our website may have links to external websites sometimes. These linked sites are not under our control and we are not responsible for the conduct of companies linked to our website. We suggest that you check the external website’s privacy policy before disclosing your personal info to that site too.

Changes to this policy

From time to time we will review and may change this policy. We reserve the right to change our Privacy Policy at any time and notify you by posting an updated version of the policy on our website.

We are always very happy to answer any questions you may have regarding privacy or security via our contact form on our contact page or by email at hello@umii.com.

By using our site you consent to our privacy policy.